Coordinator, Remuneration Governance and Integration

Org. Setting and Reporting With its 192 member countries, the Universal Postal Union (UPU), a specialized agency of the United Nations, is the primary forum for cooperation between postal sector players. It helps to ensure a truly universal network of up-to-date products and services. Responsibilities Under the direction and responsibility of the DPRM Director: - Coordinate the development of work activities and the implementation of the action plan contained in the UPU Integrated Remuneration Plan (IRP), as well as the formulation of strategies, policies, governance frameworks and especially, methodologies for further development of the UPU Integrated Remuneration System (IRS) applied by all UPU member countries and their designated operators to the UPU physical product portfolio as part of the Integrated Product Plan (IPP) and in observance of the Integrated Quality Plan (IQP) developments. - Lead, coordinate and supervise all strategic and activities in the area of remuneration integration aimed at the rationalization, modernization, development and integration, as well as the correct implementation of affordable, cost covering and forward looking UPU remuneration systems that enable and facilitate the access to universal services by customers and users, as well as their financing and sustainability. 1. Overall strategy and direction - Lead and help design, develop, and formulate strategies, policies and governance frameworks for all aspects of physical services remuneration systems and improve methods of managing, modernizing and integrating these systems - Provide authoritative advice to General Management and other directorates and programmes on matters related to UPU remuneration systems. - Initiate, plan, supervise and coordinate, through subordinate managers and experts, the projects and activities of functionally specialized units of the program to ensure the accomplishment of tasks. - Lead, coordinate and ensure delivery of the work assigned by Congress to the Council of Administration (CA) in the areas covered by the position. - Lead, coordinate and supervise the analysis of trends that could impact the postal sector, and formulate development plans and procedures to modernize and integrate the UPU remuneration systems in line with such trends - Lead complex studies and projects, moderate high-level negotiations, and implement and manage programs and cross-functional activities relevant to the UPU remuneration systems; - Represent the UPU to external organizations and at meetings, conferences, workshops, etc., where remuneration matters are concerned; - Ensure secretariat to relevant UPU bodies and especially to the Council of Administration (CA) Committee in charge of Remuneration Governance, the Postal Operations Council (POC) Standing Group in charge of the Remuneration Integration and the Congress Committee dealing with remuneration matters. 2. Operational management, supervision of the Remuneration Unit's key projects and issues, technical advice - Lead and coordinate studies on remuneration systems, set priorities, give guidance, assess feasibility and coordinate the presentation of their results with added-value comments and integrate recommendations for improvements; - Lead and coordinate activities to ensure accurate publication of country specific rates for each different remuneration system in line with UPU’s bodies requirements and regulations and in particular, on the implementation of the new parcels remuneration system adopted by the 2025 Congress, whose first publication of parcels rates applicable in 2027 are due by 1 July 2026; - Lead and coordinate work to ensure the phase-in implementation of the new parcels rate system adopted by the 2025 Congress and phase-out of the Inward Land Rate System (ILR) through the transition period of 2027 to 2030; - Provide authoritative guidance and advice on complex and unusual issues related to all aspects of remuneration systems to the UPU bodies and the UPU members; - Direct activities to scope and formulate, design models and/or procedures to modernize and integrate the UPU remuneration systems. 3. Coordination with stakeholders Build relations and strengthen cooperation with internal and external stakeholders Internal: - DPRM on Regulatory issues, Digital Economy and E-commerce and Trade issues - DOP on Product Development and Integration issues, Quality of Service Integration, Improvement and Measurement issues, Standards, Customs and Supply Chain issues - DCDEV on Regional Development Projects and Capacity Building initiatives - DAJ on legal and political issues, as well as disputes relating to the settlement of accounts between designated operators of member countries External: - Member countries on remuneration policy and governance issues - Designated operators on design, development, modernization, integration and implementation of remuneration systems - 3rd Party suppliers of quality measurement performance reporting applied in the UPU pay-for-performance and pay-for-service feature schemes concerning letter-post, small packet and parcels remuneration 4. Resources management Budget: - Prepare the budget, ensure an efficient allocation of budget resources and their management and take corrective measures as required. Team management: - Lead the team members of the program, gaining results in a cooperative and motivated environment, evaluate their performances and work in conjunction with the DPRM Director to ensure their professional development - Define and allocate the annual objectives ensuring synergies between staff, set priorities - Provide guidance and advice on complex technical, political and governance remuneration issues 5. Secretariat to UPU bodies (CA C2 Remuneration Governance matters, POC C2 Remuneration Integration Group and the Congress Committee dealing with remuneration matters) - Coordinate work to ensure the quality of the content of documents prepared by the Unit for submission to the relevant UPU bodies as well as availability on time; - Coordinate the organization of the meetings of the relevant UPU bodies including the preparation of documents, reports, and distribution and dissemination of information; - Provide advice and guidance to (Co-)Chairs of the relevant UPU bodies, ensure follow up and implementation of decisions made and recommendations. - Coordinate the preparation of and present documents, provide advice and expertise for the relevant UPU bodies. Competencies Professionalism - Takes responsibility for own actions and decisions, and for the consequences of these; - Produces and delivers high-quality results; - Drives change and improvement, continually searching for new ways to position the organization for success; - Ensures that knowledge and learning is shared across the organization and encourages staff to learn from each other. Ethics - Ensures that personal views and convictions do not compromise ethical principles; - Understands and behaves in accordance with the UPU’s professional, ethical and legal framework; - Does not abuse power or authority vested by functions; - Respects commitments and promises made to internal and external partners; - Promptly confronts unprofessional or unethical behaviours and takes immediate appropriate action; - Maintains confidentiality and treats sensitive information with discretion. Taking responsibilities/results orientation - Seeks to achieve expected outputs within the agreed timeframe; - Ensures competent delivery with minimal supervision, even under pressure and with constantly changing priorities; - Keeps supervisors informed of challenges encountered and solutions found. - Quickly identifies issues and the right person to provide solutions, and shows strong client orientation in business dealings; - Explores the options for finding innovative solutions to improve work processes and results; - Remains focused and keeps morale high when faced with adversity; - Reallocates resources quickly and effectively when faced with unforeseen events. - Provides high-quality advice in their area of expertise; - Possesses excellent judgement and decision-making abilities; - Anticipates new trends, patterns and challenges, and identifies opportunities to promote the medium- and long-term goals of the UPU; - Encourages supervisees to think outside the box and to find creative solutions to problems. Working together/teamwork - Works collaboratively with team members to achieve results; - Shows respect to other members of the team, regardless of gender or of cultural, educational or religious background; - Seeks help when needed in order to achieve set goals; - Shares information on issues that may affect the team and respects confidentiality; - Accepts joint responsibility for the team’s successes and shortcomings. - Encourages cooperation among staff within the programme and directorate and across the organization; - Collects and assesses information on a broad range of issues related to the team’s work and seeks common solutions; - Encourages others to be innovative in order to improve outcomes. – - Creates an empowering and motivating environment, encouraging team members to work together; - Delegates work appropriately, providing staff with the necessary support to meet their objectives; - Clarifies strategies and goals with supervisees and acts as a role model to foster enthusiasm and energy at work; - Ensures that knowledge and learning is shared within the programme and directorate and across the organization and encourages staff to learn from each other. Leadership - Encourages colleagues to share their views and takes time to understand and consider those views; - Is receptive to new ideas and working methods; - Adapts readily and efficiently to changing priorities and demands. - Shows commitment to the team’s work and identifies trends and opportunities to improve existing processes and methodologies; - Builds and promotes internal and external partnerships that can provide information, assistance and support to the UPU; - Interacts with other directorates to create opportunities for synergies and resource optimization; - Fosters a trusting working environment by accepting and providing feedback to improve cooperation within the team; - Defines team members’ priorities and motivates the team to achieve set goals; - Encourages staff to test new and innovative solutions for solving existing problems. – - Demonstrates excellent judgement and decision-making abilities; - Demonstrates a high sense of political sensitivity; - Demonstrates strong representational abilities; - Demonstrates the ability to develop and implement a strategic vision; - Demonstrates the ability to understand the full complexity of a situation; - Demonstrates a high sense of integrity and impartiality. Team management - Demonstrates the ability to delegate responsibility, motivate and lead, and provide effective coaching and performance feedback; - Coordinates the activities of the team; - Delegates work efficiently within the team and evaluates the team’s work in a timely and fair manner; - Clearly communicates work expectations and defines successful indicators; - Takes ownership of the team’s problems and seeks sustainable solutions; - Recognizes team participation and rewards individual contributions; - Ensures a good planning of work and regularly reassesses priorities to ensure delivery of the expected outcomes; - Motivates team members to strive for excellence. - Aligns existing UPU projects with the strategy in place, providing clear guidelines for long-term projects; - Takes responsibility for the team’s results and failures and encourages the team to always seek improvement. Job-related competencies 1. Excellent interpersonal skills, including the ability to maintain harmonious working relations with staff at all levels in a multicultural environment 2. Excellent communication skills, including the ability to explain economic issues and analysis clearly and effectively 3. Ability to set ambitious objectives and obtain results 4. Commitment to continuous learning: keep abreast of information and economic trends 5. Ability to work with and be figures-oriented 6. Build relations and strengthen cooperation with internal and external stakeholders skills and ability to manage multi-stakeholder projects in a multicultural context 7. Negotiation skills 8. High sense of professional integrity and political sensitivity. Education Advanced university degree (Master’s degree or equivalent) in economics, business administration, international business, international postal management, or any such related fields, or first University degree (Bachelor’s degree or equivalent) in the aforementioned areas with the stipulated additional years of experience. Job - Specific Qualification 1. Extensive knowledge of the international postal services and business and UPU remuneration systems is required 2. Extensive knowledge of regulatory and operational issues and questions on pricing and remuneration in the postal sector is required 3. Knowledge of macroeconomic issues and how these relate to postal sector and its socio-economic trends is required 4. Knowledge of sources for data collection as well as quantitative technical analyses is desirable 5. Familiarity with the working of the UPU bodies, resulting from participation in the meetings of these bodies is desirable Work Experience With advanced university degree, at least 10 years of experience with the UPU remuneration are required With a first level university degree at least 12 years of experience with UPU remuneration systems are required. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details). .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeakingEnglishUN Level IIIUN Level IIIUN Level IIIUN Level IIIDesirable LanguagesLanguageReadingWritingListeningSpeakingFrenchUN Level IIUN Level IIUN Level IIUN Level II Assessment Applicants will be contacted directly if selected for written test. Additional testing/interviewing may be used as a form of screening. Experience: Advanced university degree (Master’s degree or equivalent) in economics, business administration, international business, international postal management, or any such related fields, or first University degree (Bachelor’s degree or equivalent) in the aforementioned areas with the stipulated additional years of experience. Languages: Proficiency in English is required. Working knowledge of French would be an asset Working knowledge of the other UN languages would be an asset Special Notice - Annual salary:(Net of tax) 103,165 USD - Post adjustment: 90.7% of the above figure(s). This percentage is to be considered as indicative since variations may occur each month either upwards or downwards due to currency exchange rate fluctuations or inflation. - Type of contract: Fixed-term (Core) appointment - Duration: Three years - Scheduled date for taking up appointment: As soon as possible - French is the official language of the UPU. English and French are the working languages of the UPU International Bureau. - Priority shall be given for an internal promotion. - The UPU is committed to encouraging diversity within its workforce. Interested candidates from minority groups and/or with disabilities are encouraged to apply. All applications will be treated equally and in the strictest confidence. - Candidates might be considered for other similar posts (for a period not exceeding one year). - Candidates must ensure that they provide relevant contact details so that they can be contacted at any time, to prevent them from being excluded from the selection process. - The UPU is committed to securing the highest standards of efficiency, competence and integrity for its staff members. In this regard, candidates under serious consideration for selection may be subject to satisfactory background checks aimed at validating the educational and professional background records as indicated by candidates in their respective application forms. - At the discretion of the UPU, such background checks may also be extended to include criminal records, disciplinary measures, sexual exploitation and abuse, and professional license check validation. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee