Operations Analyst, Financial Institutions Group Advisory

Operations Analyst, Financial Institutions Group Advisory, Brazil Description Build a career with impact. Working at the World Bank Group (WBG) provides a unique opportunity to help countries solve their greatest development challenges. As one of the largest sources of funding and knowledge for developing countries, the WBG is a unique partnership of five global institutions dedicated to ending poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. The International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2025, IFC committed a record $71.7 billion to private companies and financial institutions in developing countries, leveraging private sector solutions, and mobilizing private capital to create a world free of poverty on a livable planet. For more information, visit www.ifc.org. The Financial Institutions Group (FIG) Advisory Program focuses on strengthening financial institutions in emerging markets and provides technical expertise and advisory services to help them establish profitable and sustainable banking models while supporting the expansion of financial services. The program focuses on the following areas of work: Small and Medium Enterprises (SME) Finance, Digital Financial Services, Risk Management, Sustainable Energy Finance, and Banking on Women. The FIG Advisory team based in São Paulo manages a portfolio of projects focusing on Brazil, Southern Cone, Mexico, Central America and the Caribbean, and works in strengthening different aspects of financial institutions’ business, strategy, and operations. Examples of our advisory work include developing a value proposition for target client segments, product development, conducting diagnostics, developing digital finance strategies, developing gender finance strategies, and strengthening SME business models, improving credit risk management, among others. IFC’s Financial Institutions Group Advisory team in Latin America and the Caribbean is looking to recruit a motivated Operations Analyst based in São Paulo to support the team in business development and implementation of advisory projects with financial institutions in the region. Duties and Accountabilities The Operations Analyst will support the advisory team in business development and implementation of projects with financial institutions in the region. The activities include, but are not limited to, the following: • Business development support: The Operations Analyst will help the team in structuring and developing high impact presentations and technical proposals for potential advisory projects with financial institutions, and in supporting the team in preparatory activities related to originating and launching projects, in full compliance with IFC governance (e.g: defining project activities and scope of work, implementation plans, research and analysis of the financial sector in a specific market or a specific financial institution, drafting budgets, designing indicators/targets, etc.). Market intelligence will be a key component, including mapping of fintech, bigtech, and digital banking ecosystems, benchmarking of open and embedded finance use cases across LAC, and identification of digital transformation opportunities relevant to client financial institutions. • Existing project management and implementation: The Operations Analyst will support project leaders in advisory projects implementation and client management activities, which can include the elaboration of project workplans and high quality project deliverables, the organization of missions, conducting research and analysis of client information and databases, analyzing and synthesizing client information in a clear and concise manner, elaborating quantitative analysis, analyzing financial statements, developing high impact presentations for clients and project supervision reports, among others. The Operations Analyst will work closely with project leaders to meet financial institutions client expectations and ensure all activities required in IFC’s project cycle are conducted satisfactorily. As part of implementation, the Operations Analyst will also support digital diagnostics of client institutions (digital maturity, customer journeys, data capabilities, technology stack and partnerships), contribute to the design and monitoring of digital transformation roadmaps and use cases (e.g., digital MSME lending, open/embedded finance, AI/GenAI adoption), and leverage data analysis tools to extract insights from client and market data sources. Selection Criteria • Bachelor’s degree in economics, Finance, Business Administration, or related field; strong candidates pursuing the last academic cycle will also be considered; • A minimum of two years of relevant professional experience working in management consulting with financial institutions, in development finance, or in the financial sector. Additional years of relevant experience will be considered an asset; • Good understanding of financial sector trends and banking operations; • General understanding of Micro Small and Medium Enterprises (MSME) banking portfolio management. • General understanding of digital trends in financial services, including open finance and embedded finance, digital payments, digital lending, digital channels and the emerging role of AI and Generative AI in banking operations. • Proficiency in data analysis and visualization tools (e.g., Excel, Power BI or Tableau) to work with client and market datasets is a plus. • Strong ability to analyze, synthesize, and structure information and to prepare high-impact presentations in power point; • Ability to read financial statements of banks, conduct financial analysis, as well as analytical skills for quantitative and qualitative information; • Results oriented, focused on details, with the ability to organize and prioritize work effectively to produce high quality deliverables even under short deadlines; ability and willingness to multi-task and perform responsibilities with limited supervision; • A mature, self-motivated, committed and accountable individual with a desire to learn and grow; • Strong interest in consulting or advisory work in development finance; • Excellent command of Excel spreadsheets and high-impact presentations in Power Point; • Ability to communicate ideas clearly, articulate issues, and recommend solutions; • Fluent in English (written, spoken) and Portuguese (native speaker preferred); knowledge of Spanish is a plus; and immediate availability. WBG Culture Attributes: 1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders. 2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact. 3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results. World Bank Group Core Competencies The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC including our values and inspiring stories.